By submitting DNA samples to Asper Biogene the client agrees that invoices shall be paid within 10 calendar days as of the invoice date and in case of delay in the payment, the open invoice amounts will accrue interest amounting to 0,1% per calendar day.
Same as ordering person In EU countries please add paying institution's VAT account number, otherwise 20% of VAT will be added to the invoice.
Terms and conditions
Valid as of 25 January 2018
Please read these Genetic Testing Terms and Conditions carefully before submitting your order for genetic testing services from Asper Biogene LLC (‘Asper Biogene’). By submitting your order, you provide your acceptance of these Terms and Conditions. If you do not agree to all of these Terms and Conditions, you may not use this website or genetic testing services.
Asper Biogene may revise these Terms and Conditions at any time and for any reason. Valid Terms and Conditions are at all time available on the website. Please read the Terms and Conditions each time before submitting an order. By continuing use of the website and Asper Biogene services after any changes you will be accepting such changes.
These Terms and Conditions shall be governed by the laws of Estonia. The courts of Estonia will have exclusive jurisdiction to adjudicate any dispute arising under or in connection with these Terms and Conditions and genetic testing performed by Asper Biogene.
In the context of these Terms and Conditions a ‘customer’ is a healthcare provider submitting an order to Asper Biogene and sending his/her patient’s sample for testing.
Information of the sample material
All requirements and instructions for samples, including information about tests for which Asper Biogene will mail sample collection kits, are published on Asper Biogene’s website.
Genetic test is performed if:
the submission form has been filled in as required; and
quality requirements have been followed in the process of collecting and storing the sample material; and
quality, quantity and concentration of the sample material is in accordance with the requirements of Asper Biogene; and
the code of the sample material or patient’s name on the submission form is in full accordance with the code of the sample material or patient’s name marked on the sample container.
Asper Biogene shall not be responsible for the loss of the sample sent for testing or for being sent to a wrong address or for breaking the container during transportation.
Asper Biogene is entitled to ask for additional sample material if the quantity or quality needed for testing is not in compliance with the requirements.
Asper Biogene will inform the customer of the received sample by e-mail if the respective e-mail address has been added on the submission form.
The remaining sample material is stored in case the customer would like to repeat the testing in the future. In case there is not enough sample material for storing and the customer wishes later to perform a repeated analysis of the new sample material, Asper Biogene shall not be responsible for the differences in the results received by carrying out the new analysis. Sending back the remaining sample material to the customer is performed in accordance with the established price list.
Unless otherwise instructed by the customer, Asper Biogene may use remaining de-identified sample material for quality improvements and/or scientific purposes.
Performance of the genetic test
The customer shall be responsible for getting the informed approval from the patient whose sample is sent for testing. The customer of the genetic test shall be responsible for providing a genetic consultation to the patient both before and after the test. Genetic testing is for informational purposes only, it is not medical advice, and it is not substitute for professional medical advice, genetic counseling, diagnosis or treatment.
Genetic testing performed by Asper Biogene is in accordance with the good practice of laboratory and international quality requirements. The accuracy rate of testing is 99% or higher.
Turnaround time of the genetic test depends on the testing method used. All information about turnaround time are published under ordering information of each test on Asper Biogene’s website. Asper Biogene will do everything to submit the results of the genetic test at the first possibility, but Asper Biogene cannot take responsibility for the delay of the results due to unforeseen time-consuming cases.
Limitations of the genetic testing
The development of the genetic test and performance of the analyses is based on our current knowledge of the molecular biological data and it may change over time as more information becomes available. Due to the variability of DNA as a biological material and the molecular biological methods used, in rare cases the result of the genetic test may appear to be invalid.
Limitations of the next generation sequencing (NGS)
NGS is limited in detecting the following types of mutations (this list might not be exhaustive): intronic mutations (except whole genome sequencing - WGS), large rearrangements, mitochondrial genome mutations (except when specifically targeted), epigenetic factors, mosaic mutations, uniparental disomy, mutations in repetitive or GC rich regions, mutations in genes with corresponding pseudogenes or other highly homologous sequences. NGS based analysis of CNVs may have lower sensitivity/specificity than a direct quantification method. Current method detects most larger deletions and duplications; however, sensitivity for small CNVs may vary from gene-to-gene based on exon size, depth of coverage, and characteristics of the region. The absence of reported CNVs therefore does not guarantee the absence of CNVs.
Whole exome sequencing (WES) does not target 100% of the genes in the human genome; approximately 97% of exons are targeted. However, ~10% of exons may not be covered at sufficient levels to reliably call heterozygous variants. WGS does not analyze all genes or detect all mutations in the human genome due to technical reasons. Each individual may have slightly different coverage yield distributions across the exome or the genome. Clinical sensitivities and specificities of any individual exome or genome are not calculated. Rare variants at the probe target site may affect analytical sensitivity.
Limitations of Arrayed Primer Extension (APEX) and Sanger sequencing
APEX and Sanger sequencing are limited in detecting the following types of mutations (this list might not be exhaustive): large rearrangements, copy number variation mutations (large deletions/duplications), epigenetic factors, mosaic mutations, uniparental disomy, mutations in simple repeats (short variable number tandem repeats), homopolymers (stretches of the same nucleotide) and GC rich regions.
Limitations of Multiplex Ligation-dependent Probe Amplification (MLPA)
MLPA cannot be used on single cells (at least 3000 cells are required) and on samples amplified by WGA methods (Whole Genome Amplification). MLPA cannot detect balanced translocations and distinguish female triploid from diploid cells. This list might not be exhaustive.
Restriction Fragment Length Polymorphism (RFLP)
RFLP can only be used for detection of mutations affecting specific restriction sites in DNA sequence recognizable by restriction enzymes.
Limitations of Fragment Analysis
Fragment Analysis can only be used for detection of changes in the length of a specific DNA fragment to indicate the presence or absence of a genetic marker.
Interpretation of the results of genetic testing
The purpose of genetic testing is to identify disease-causing genetic mutations, to evaluate the presence of predisposition to a genetic disease, and to assess the risk for developing a genetic disease.
Genetic testing may not identify the cause of disease despite the detected variations. If genetic testing identifies the genetic cause of a disorder, it is possible that this knowledge may or may not help with the prognosis and management of the disease.
Negative result (no mutation detected) does not exclude the presence of a genetic disease or predisposition to a genetic disease.
While assessing the disease risk, genetic background is one of the factors for developing the disease; environmental and life-style effects also play an important role. The total risk for developing the disease cannot be assessed based on the results of genetic testing. Increased risk for developing the disease does not necessarily mean getting the disease; whereas the disease may nevertheless present in low risk patients if environmental factors or other currently unknown risk factors increase the probability of getting the disease. Risk evaluation takes into account the risk in general population, which does not mean one-to-one risk for every single member of the population.
In the interpretation of the genetic test, it should be taken into consideration that current knowledge on the genetics of the disease or pathogenic disorder, and on the interactions of various genes, may be incomplete. The current interpretation of the genetic test may be subjected to change in the future due to the publication of new scientific investigations.
The result received based on the genetic test may not be complete, because many ethnic groups are not involved in scientific research. The results of genetic tests issued by Asper Biogene are based on published scientific research and may not be applicable to all ethnic groups.
In case of WES and WGS, incidental findings are reported according to ACMG recommendations for reporting of incidental findings or secondary findings in clinical exome and genome sequencing. Any other incidental findings not related to ACMG recommendations or patient’s medical condition will be discussed with the customer before reporting.
Asper Biogene is not responsible for legal, material, social, psychological, or moral consequences that may appear in association to the results of genetic testing.
Issue of the test results
The test results will be issued only to the customer of the genetic test. Copy of the results will be issued only to the person(s) whose name(s) and data have been marked on the submission form. Asper Biogene shall not disclose the personal data of the patient or the results of the genetic test to the third parties.
Raw data of test results in case of WES, WGS, and NGS of gene panels will be stored for 3 months after the test results have been issued. Any inquiries about the test results requiring additional data analysis are accepted up to 3 months after the test results have been issued.
Unless otherwise instructed by the customer, Asper Biogene may use de-identified test results for quality improvements and/or scientific purposes.
The customer has a right to renounce the knowledge of the test results by informing Asper Biogene in writing before the results have been issued, whereas it does not give the customer the right to reclaim the sum paid for the test.
Price, payment and cancellation
Asper Biogene reserves the right to change prices at any time. Irrespective of any change of prices the customer will be charged the price, which was specified for the service when the order was placed.
The customer of the genetic test shall pay the invoice for the performance of the genetic test within 10 calendar days as from the date marked on the invoice unless agreed differently. In case of delay of the payment, Asper Biogene is entitled to add an overdue charge of 0.1% of the amount per each calendar day to the invoice.
Orders may be cancelled by customer until Asper Biogene has not begun to analyse the sample. Order is not eligible to be cancelled if the analysis is in the process.
Orders cancelled by customer after the collection kit has been delivered to the customer, 75% of the test price will be refunded.
Warranties and disclaimers
Asper Biogene, its divisions, subsidiaries, parent companies or their employees shall not be liable for any direct, consequential, indirect or any other damages arising out of performed gene tests or use of gene tests results. This includes liability for personal injury or death.
The customer hereby agrees to indemnify Asper Biogene, its divisions, subsidiaries, parent companies or their employees in respect to all loss or damage suffered in connection to use of this website or Asper Biogene genetic testing services and in respect of all claims or legal proceeding brought by any third party which arise in connection to such services.
In no case shall the liability of Asper Biogene, its divisions, subsidiaries, parent companies or their employees exceed the amount paid by the customer for the particular genetic testing. Any claim against Asper Biogene, its divisions, subsidiaries, parent companies or their employees shall be submitted within 6 months as from issue of the test results, otherwise the claim is deemed to be expired.
Privacy policy
Valid as of 25 May 2018
Hereunder you will find the information on how Asper Biogene LLC (hence: Asper Biogene) processes and protects your personal data:
1. Collecting of personal data, defining data controller and data processor
Asper Biogene is a world-renown genetic testing company that provides various genetic testing services (hereinafter: the Services) and is engaged in the development of such tests. In order to provide you the Services, Asper Biogene must process your personal data, including your health and biometric data.
The data collected and processed by Asper Biogene may include your name, personal identification number or date of birth, nationality, phone number, e-mail address, home address, bank account details and other data needed for the provision of Services, but also the data pertaining to your health and genes (hereinafter: the Data). Asper Biogene collects and receives the Data from you when you place the order for Services. In relation to the Data received from you, Asper Biogene is the data controller within the meaning of data protection legislation.
In case the Services are ordered by medical institution or some distributor, then your Data is collected and passed to Asper Biogene by your doctor, other healthcare specialist or employee of such distributor. In this case Asper Biogene is regarded as the data processor and such medical institution or distributor as the data controller within the meaning of data protection legislation.
In case you belong to an organization of Asper Biogene’s partner (medical institution or distributor of Services, etc), then Asper Biogene wishes to process your Data (mainly your name, e-mail address, and data related to your position and organization/employer) in order to send you marketing materials and offers, to inform you about the changes and developments in our Services portfolio and in genetic testing field that may interest you.
2. Principles of processing the Data
Asper Biogene processes Data in compliance with the European principles of data protection – such as lawfulness, fairness, transparency, purpose limitation and data minimization principles etc – and the requirements of applicable laws. Asper Biogene considers your interest, rights and freedoms to be the priorities when processing the Data.
3. The ground and extent of processing the Data
As a data controller Asper Biogene processes your Data mainly for the performance of a contract concluded with you for the provision of Services. Asper Biogene processes your Data only to the extent needed for the establishment of such objectives.
The processing of Data may be necessary also for the performance of Asper Biogene obligations arising from the law (e.g. in relation to providing information to Estonian electronic health system, accounting etc).
In some cases, Asper Biogene may wish to use your Data for performing research or making statistics. In the first case Asper Biogene (or your doctor or the employee of the distributor) will inform you about the possibility and ask your consent to participate in the research when placing the order for Services. Asper Biogene processes your Data for statistical purposes on the ground of legitimate interest of Asper Biogene, which means the balance between the interests of Asper Biogene and your rights. Asper Biogene cannot provide to you the best Services and the development of the Services without making statistics and analyzing the market. Nonetheless, the impact of such Data processing to your rights is minimal, as results of such processing is impersonalized.
In case you belong to an organization of Asper Biogene’s partner (medical institution or distributor of Services), then Asper Biogene processes your Data for the purposes of sending you marketing information only in case you have given Asper Biogene a prior consent for that. The provision of your consent is free and independent from the Services provided by Asper Biogene to you or your organization. In addition, you may always withdraw your consent by sending a respective notice to Asper Biogene or by clicking to the link provided at the end of the e-mail.
In case the Services are ordered by medical institution or some distributor, then Asper Biogene processes your Data as a data processor on behalf of and on the basis of the agreement concluded with such medical institution or distributor (i.e. data controller). In this case the ground, extent and conditions for processing your Data shall be determined by respective medical institution or the distributor of Services.
4. Passing the Data and data processors
In case you or the person who ordered the Services for you is located in the European Economic Area, then Asper Biogene processes your Data mainly within European Economic Area and shall not transfer the Data to third countries or international organizations. In case Asper Biogene does this, then it guarantees that the Data shall be transferred only to such a third country or international organization that complies with the same data protection requirements that are in essence equal to the level of protection applied in European Economic Area.
In case you or the person who ordered the Services for you is located outside of the European Economic Area, then Asper Biogene processes and passes your Data also to third countries. In this case your service provider shall guarantee that your Data is protected and processed in compliance with the laws of the state that you or your service provider is located.
Asper Biogene shall keep your Data confidential and shall not disclose them to third persons, except in cases it is needed for the provision of the Services, in case you have given to Asper Biogene a clear consent for that or in case there is some other legal ground for disclosure (e.g. ground arising from the law). Asper Biogene uses modern security measures for the secure and compliant passing of the Data. Upon your request and in case it is technically possible (i.e. mainly in case you have Estonian ID card), Asper Biogene uses encryption for sending the answers of the tests performed in the course of provision of the Services.
In some cases, it is needed to use third persons to process the Data – these persons are called processors. Processors process the Data on behalf of Asper Biogene only if it’s necessary for the purposes of Data processing and only on the condition that the processor provides the level of protection of the Data as required by applicable laws. Asper Biogene uses mainly the following processors and sub-processors (provided by categories):
• Developer and controller of Estonian electronic health system, who processes your Data to guarantee the proper functionality and development of the system;
• Other IT-services providers, who help Asper Biogene to securely store, systemize and in other ways process the Data and guarantee the proper performance and development of Asper Biogene website and other software used for the provision of Services;
• Advertising and marketing partners, including messaging providers, who help Asper Biogene to deliver you marketing materials and offers;
• Web analytics service providers. Asper Biogene uses Google Analytics (Google LLC) to monitor and analyze the website traffic. You can opt-out from being tracked by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout- for your web browser;
• Accounting services providers;
• Laboratory services providers.
In case Asper Biogene processes your Data as data processor on behalf of medical institution or distributor of Services (please see Clause 1), then Asper Biogene passes your Data to such medical institution or distributor of Services.
5. Storing of the Data
Asper Biogene stores the Data on paper and electronically for as long as there may arise some claims from the contractual relationship or as demanded by applicable laws (e.g. Asper Biogene must preserve the results of the tests related to provision of health care services for 30 years). The Data that is no longer needed for the provision of Services ordered by or for you or for the performance of data storing obligation arising from the law, shall be deleted within reasonable time.
In case you have given to Asper Biogene your consent for receiving marketing materials and offers, Asper Biogene shall store your respective Data without a term until you withdraw the consent.
6. Your rights
You have at any time the right to turn to Asper Biogene in order to use the rights arising from law:
• Right to request information on what Data Asper Biogene has on you;
• Right to demand the correction or deletion of the Data;
• In cases provided in the law right to demand restricting the processing of Data or object to processing of the Data;
• Right to demand the transmission of the Data;
• Right to demand that you would not to be subject to a decision based solely on automated processing.
7. Disputes and contact details
In case you have any doubts or propositions on how Asper Biogene processes or protects your Data, you may always contact Asper Biogene’s Data Protection Officer Kaie Jaakson via e-mail info@asperbio.com or telephone +372 7307 295 and we shall find together a way or solution on how to protect your privacy even better. In case you still find that in processing your Data Asper Biogene has infringed your rights, you may turn to Estonian Data Protection Inspectorate.
Asper Biogene values your privacy and shall take all efforts to protect your Data and to comply with the data protection legislation.
[To be filled and signed by patient on a printout] Asper Biogene may use de-identified (without personal identifying information) remaining sample material and test results for quality improvements and/or scientific purposes. I give my consent to use my de-identified sample material and test results as described above. I do not give my consent to use my de-identified sample material and test results as described above. Name of patient ……………………………………………………………………………………………………………………… Signature of patient ………………………………………………………………………………………………………………… Date ……………………………………………………………………………………………………………………………………